Refund and Returns Policy

* The customer has the right to return the product if he meets the following conditions:
The return request must be submitted within 5 days of receiving the product, with the balance
– Existence of any manufacturing defect in the product
– Not matching the product that was ordered.
– The customer’s desire to return or exchange in the event that the perfume is not fixed or fragrant* All these conditions are accepted if the product is in its original packaging, undamaged, and used for simple use to try the perfume, and that it is not due to the person’s taste by sending him a gift from another person
* In the event that the return request is accepted or rejected, the customer will be contacted 24 hours after submitting the exchange request
On the other hand, if the order is sent wrong on our part, we will take full responsibility, and also bear the shipping fees.
– The amount is returned to the customer after the product arrives and is examined
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